The role of the Inside Sales representative is to identify new customer sales opportunities and manage existing business.
Essential Duties and Responsibilities
- Act as the internal account coordinator for assigned accounts
- Develop new accounts and implement plans for growth in existing accounts
- Consultative selling and closing skills
- Develop and maintain product and industry
- Provide quotes and follow up, order entry into the order fulfillment system to initiate the sales/ distribution process
- Continually provide feedback on sales opportunities to district management and Outside Sales
- Ensure delivery of customer orders on a timely basis, and with the highest possible level of quality and service
- Coordinate with appropriate departments in the resolution of customer complaints regarding damaged or incorrect material, or delivery problems
- Provide customers with a personalized level of customer service that reinforces the importance of customer satisfaction
- Assist other Inside Sales Representatives in the development and maintenance of their assigned accounts when necessary.
Education and/or Experience
- 2+ years of previous sales experience. Steel Industry preferred
- Must possess strong oral, written, presentation, and interpersonal skills
- Aggressive, competitive, and self-motivated attitude
- Detail oriented
- Strong interpersonal and communication skills
- Bachelor’s degree preferred and/or the equivalent in training and experience.